Refund Policy
Please read our refund policy carefully before purchasing a VIP membership. All sales are final and non-refundable.
Last Updated: June 16, 2026
No Refund Policy
All VIP membership purchases are final and non-refundable. By completing your purchase, you acknowledge and agree that you will not be eligible for any refund, regardless of usage or satisfaction. Please ensure you understand the terms of your membership before making a payment.
1. No Refunds Policy
Statarea Kenya operates a strict no refund policy for all VIP membership subscriptions. Once payment has been processed and verified, it cannot be refunded under any circumstances.
This applies to:
Monthly VIP memberships
Quarterly VIP memberships (3 months)
Annual VIP memberships (12 months)
All payment methods (bank transfer, mobile money, PayPal, cryptocurrency)
2. Nature of Digital Service
Our VIP membership is a digital service that provides immediate access to premium football predictions, betting tips, and analysis. Due to the immediate nature of digital content delivery:
Access is granted instantly upon payment verification
You receive immediate value through predictions and tips
Content cannot be “returned” like physical products
Historical predictions and analysis remain accessible during your membership period
Important
Once you gain access to VIP predictions and tips, the service is considered delivered and used, making refunds impossible.
3. Pre-Purchase Considerations
Before purchasing a VIP membership, please ensure you:
Understand the service by reviewing what is included in the VIP package
Check our free predictions to evaluate our prediction quality
Read our Terms of Service and this Refund Policy carefully
Verify pricing and membership duration
Confirm payment details before submitting payment
Recommendation
If available, start with a shorter membership plan before committing to longer-term access.
4. Payment Verification Issues
If there is an issue with payment verification (not a refund request), we may assist in the following situations:
Duplicate payment
Payment deducted but account not activated due to a technical issue
Incorrect payment amount sent by mistake
In these cases, please contact support within 24 hours of the transaction and provide:
Transaction reference number
Payment proof (screenshot or receipt)
Detailed explanation of the issue
Note
This section applies only to payment processing issues and does not override the no-refund policy.
5. No Guarantees on Predictions
While we strive to provide high-quality predictions based on thorough analysis:
We do not guarantee winning outcomes
Sports betting involves risk and uncertainty
Past performance does not guarantee future results
Betting losses do not qualify for refunds
Our service provides football analysis and predictions only. We are not responsible for betting decisions made using our content.
6. Membership Cancellation
While refunds are not available:
You may choose not to renew your membership when it expires
Monthly memberships expire after 30 days
Quarterly memberships expire after 3 months
Annual memberships expire after 12 months
Unless explicitly stated, there are no automatic renewals or recurring charges.
You will not be charged again unless you manually purchase a new membership.
7. Contact & Support
If you have questions about this Refund Policy or require assistance with payment verification issues, please contact us:
Email Support
We aim to respond as quickly as possible.
Website
8. Policy Updates
We reserve the right to update this Refund Policy at any time.
Any changes will be published on this page together with an updated “Last Updated” date.
Your continued use of our services after any policy changes constitutes acceptance of the updated Refund Policy.
